Alorica Work from Home Jobs | Work at Home Healthcare Customer Service Representative

alorica remote jobs

Position: Customer Service Representative

Location: Work at Home

Terms: Full-time

Pay: $15/hr

Jobs Description:

Job Summary

As part of Team Alorica, you’ll help our clients by addressing their customers’ concerns, providing support, and resolving issues.


  • Assist customers with issues and concerns they are experiencing during the use of the product and/or service
  • Document call-related information for auditing and reporting purposes
  • Maintain and update customer information as necessary
  • Upsell current customers on new or enhanced services

  • High school diploma or GED
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous
  • Customer oriented
Work Environment
  • Ongoing usage of phone and computer systems
  • Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
  • Alorica will provide the equipment you need to conduct your work which may include a webcam.
  • You will need to provide an Internet/Broadband Internet Connection –   DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
Physical Demands
  • Constant sedentary work


  • Health, dental, and vision coverage/HSA
  • PTO
  • Paid holidays and sick time
  • Optional daily pay or weekly pay
  • 401K retirement plan
  • Leadership programs
  • Paid training and tuition reimbursement
  • Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
  • Employee assistance program
  • Additional voluntary benefits
Next Steps
  1. Place an application
  2. Complete your online assessment
  3. Our team will review your application
  4.  If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

Leave a Reply

Your email address will not be published. Required fields are marked *